Technical Support
It’s easy to start testing on Yaku!
If you are just starting with us, you have to review our Getting Started Guide, by completing a few simple steps you will be ready to get the most out of our platform:
Discover the variety of support levels we offer on Yaku.app
Each level has been designed with you in mind, to best suit your support requirements. This will allow you to take full advantage of all Yaku.app features. We invite you to explore each of them
Limited Support
- Included in the free plan
- Contact by chat / support ticket through the Support Center.
- Response via chat according to availability.
- Access to our library of tutorials and video tutorials.
Pro Support
- Included in all payment plans.
- Contact by chat / support ticket through the Support Center.
- Response via chat or ticket in less than 24 hrs, on business days.
- Access to our library of tutorials and video tutorials.
Premium Support
- Included only in the premium plan.
- Contact us by chat / support ticket through the Support Center.
- Instant response via chat according to availability or via ticket in less than 24 hrs, on business days.
- Access to our library of tutorials and video tutorials.
- Scheduling of meetings by video call for personalized technical assistance and/or extra training to the company’s personnel.
Already have Yaku and don’t know how to configure it?
Don't worry, we do it for you!
We offer you our Initial Configuration and Data Import Service, in which we will load your company’s information and the initial configuration of your customers, products, etc. so you can take advantage of Yaku from the first day and boost your company’s profits.
- PImport of Clients.
- PCreation of Users.
- PWarehouse configuration
- PProduct creation.
- PConfiguration of user privileges.
- PInitial stock survey.
- PCreation of custom fields.
- PCreation of vehicles.
- Importación de clientes: Brindarnos una ficha de excel con todos los clientes. Máximo 900 clientes.
- Creación de productos: Aceptamos ficha excel. Máximo 20 productos.
- Campos personalizados: Aceptamos documento con la lista de campos, pueden ser
del tipo texto o lista predefinida. Máximo 20 campos personalizados. - Creación de usuarios: Aceptamos ficha excel y archivos de fotos si lo hubiere.
Máximo 10 usuarios o según su plan a contratar. - Configuración de almacén: Excel o lista con el stock inicial para los productos
agregados. - Creación de vehículos: Aceptamos documento o excel con los vehículos, su placa, y nombre referencial
Request the initial setup service through the chat bubble in the lower left corner.
Elige lo mejor, elige Yaku.app
Easy to use
Constant evolution
Variety of plans
